I wanted like an idiot to pay for credits and all my option of exporting become invisible as soon as I paid. Today I did my own research in settings and I cleared the cash and I was trying to log out to login again and now the application will not start. license error. Wth should I do now? i reinstaledit and removed it I even wanted to install an older version. This software is ■■■■■■■ me off.
Hi,
Sorry about this, we should be able to get to the bottom of this, write to us support@capturingreality.com. Please let us know the account email, and also what you mean by the export options disappearing, we are not aware of any issue like that. We should be able to work through whatever issues you have so you can use your credits.
Same error…
Hi d.vicart,
I see you contacted our support, too. Your issue is answered there.