Reality Capture Error on exporting - Please contact our support

I’ve been getting "An unexpected error has occured, please wait a bit and try again. If the problems persist please contact our support. "
every time Itry to export my model all of a sudden. It’s been happening to a few other machines in the office as well. Anyone encounter this ?

1 Like

Same issue here, over 7 hours now. on multiple machines.

Update:
I was just contacted back by support, seems to be an issue at the severs, they’re working on fixing it soon :crossed_fingers:t4:

3 Likes

Me also I’m having the same problem.

I have the same issue!!! Some days ago I was able to export another problem!

This support process seems kind of …not great. lol. Thansk for letting us know @rbs250

2 Likes

Same here. maybe a version issue?

Hi israelz74, do you have same error right now? Are you using PPI version?