Hey, does anyone know why this is happening? I can’t find any info about it anywhere and I’m all out of ideas.
Hello Anthony
This is quite unusual error (to be honest I see it for the first time),
What kind of video are you trying to import? Is this happening for all of your videos?
What I found, it could be a problem with your file or with some plugin. Are you able to run that video in some viewer?
Hi there @OndrejTrhan The video is just an MP4 filmed with a DJI mini. It’s 4k resolution and 30fps. nothing unusual and I can view it in any media player just fine. This is happening with all the videos I have by the same device. I haven’t checked any other videos from other devices just yet.
It could be connected to codecs. Can you check this post: https://dev.epicgames.com/community/learning/knowledge-base/yzP1/capturing-reality-image-and-video-codecs-and-import-formats ?
Hi, I did see that and tried to install the various codecs it mentions but nothing changed. If you’d like, I can send you the video to try for yourself
Sure, that would be nice. I’ve sent you the invitation for the data upload.
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I’ve just uploaded to you one of the smaller video’s (in file size) which likely will not be used, but it was still made with the same device and will not import.
Thank you for the invite 
I checked and it is happening also on my side. I’ll create a bug for it.
For now you need to use the previous version to import the data.
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Thank you I’ll install the previous version today. I really appreciate you looking into this. Gave me such a headache last night trying to troubleshoot this haha thank you!
I’m having the same issue. Happy to share the video if needed.
@DBCS ,thank you for the offer. No need to share, as we already have a video, where this is happening.
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No worries. I dug a little deeper into mine and found somehow Windows had misinterpreted a the videos recording time and set the length to something stupid like 90k hours long. The first 3 mins played and at the end of the video it prove.
Putting the video into premiere pro, then re-exporting as mp4 fixed it for me.
It seemed some programs could read the file properly (Premiere Pro), others couldn’t (Reality Capture, Windows photos)
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