Real-time Assistance failed.

Hi, there.

I want to query that when I attempted to the real-time assistance function. the prompt is shown that the RCNode cannot start.
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How can I fix it? Thank you.

Hi William Wu,
which version or RealityCapture are you using? Also, which license do you have?

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Hi Otrhan, this is version & license I am using. Thank you.

Hi William Wu,
the feature is properly working only with ENT license (RealityCapture Blaze update - Capturing Reality) and you are using PPI.
I noticed, that you also contacted our support regarding this issue. Have you tried the recommendations?