Hi kyo2001,
I tested this workflow and for me it works.
Where are your data saved?
Is this also happening if you start from scratch?
Is it happening after application restart (open RC with pushed SHIFT and choose the option Make it like a clean install)?
Where are your data saved?
Image path is C:/Users/UserName/Desktop/ScanData/capture/_texture and
C:/Users/UserName/Desktop/ScanData/capture/_geometry
Project data path is C:/Users/UserName/Desktop/ScanData/capture/test.rcproj
Is this also happening if you start from scratch?
Yes, it happening start from scratch.
I also tried anothor PC, the same problem occurs.
choose the option Make it like a clean install
I tried, but the problem is not resolved.
The problem does not occur when I change the unwrap parameters to make the texture resolution 4k.
It might be a bug associated with 8k resolution textures.
This problem also occurred with the following datasets.
Are you using PPI version? If so, there are limitation for free upload (limitation 300k polygons and 1 x 4k texture).
If the model is bigger or texture is 8k you are getting that error (as 8k is invalid for free upload).
I 'm using PPI version, but dataset is licensed.
Even when selecting 4k for texture quality, an error occurs .
In previous versions, 4k textures were automatically generated and could be uploaded.