RC 1.2.2.116899 - Invalid or corrupted input data error

After updating the software, when uploading models to Sketchfab using the Share function, a "Invalid or corrupted input data” error occurs.
image

image

Here is my workflow.
Import images(_geometry/_texture)->Align->Set a reconstruct region->
CalcurateModel(NormalDetail)->Texturing->Share(sketchfab)

Temporary Solution.
Execute the “Simplify” and “Reproject model texture” after Texturing.

Hello,

Is this a project made in the older version, or does it also happen with projects from the newest version?

Hi,
The issue occurs with both the new version and the old version of the project file.

I suspect the issue occurs when the following options are enabled.
I am using a Pro account on Sketchfab.

Hi kyo2001,
if you export that model in ordinary way, how big is exported model?

Hi,@OndrejTrhan

Here is the export result of ordinary way and
uploading after disabling the share options I mentioned before.

I’ve newly discovered that this problem does not occur
when no texture is applied to the model.

Hi kyo2001,
I tested this workflow and for me it works.
Where are your data saved?
Is this also happening if you start from scratch?
Is it happening after application restart (open RC with pushed SHIFT and choose the option Make it like a clean install)?

Hi, @OndrejTrhan

Where are your data saved?
Image path is C:/Users/UserName/Desktop/ScanData/capture/_texture and
C:/Users/UserName/Desktop/ScanData/capture/_geometry
Project data path is C:/Users/UserName/Desktop/ScanData/capture/test.rcproj

Is this also happening if you start from scratch?
Yes, it happening start from scratch.
I also tried anothor PC, the same problem occurs.

choose the option Make it like a clean install
I tried, but the problem is not resolved.

Is it possible to share your data with us? If so, can you contact our support (support@captruingreality.com)?

@OndrejTrhan

The problem does not occur when I change the unwrap parameters to make the texture resolution 4k.
It might be a bug associated with 8k resolution textures.
image

This problem also occurred with the following datasets.

Are you using PPI version? If so, there are limitation for free upload (limitation 300k polygons and 1 x 4k texture).
If the model is bigger or texture is 8k you are getting that error (as 8k is invalid for free upload).

@OndrejTrhan

I 'm using PPI version, but dataset is licensed.
Even when selecting 4k for texture quality, an error occurs .
In previous versions, 4k textures were automatically generated and could be uploaded.

It seems to be the bug, it is filled now. Thank you for noticing
To make it possible you need to create 4k texture directly in 1Dsview (for the model)
image

1 Like