I think the most bad thing here is that the seller doesn’t have any visibility about the “partial rate”.
We are not able to see the current rates until we reach 5 rates.
This means that without any warning we could see 1 Star only when we receive 5 rates, so basically we could not understand the reason behind that because also the buyer can’t put comments (and most probably it is too late when we discover it).
I asked to support this and below is the response:
Currently it is not possible to see the ratings before you have 5 of them on your product. Here on support we have no visibility over if this is going to be updated in the future or not. We apologize since we are not able to give you more information, but thank you for your understanding and patience.
I hope there will be a change on this.
I like the idea of 5 rate (even if I would decrease it to 3 instead of 5) Just to give more hope to new sellers.
I like to provide the best quality assets\plugin to buyers and I afraid that this mechanism could “break” the ‘feedback’ concept that is behind every single software\plugin. They are really really important to improve the assets and everything about the marketplace contents.
So basically:
- no comment from byers
- no visibility about the rates until 5 rate
I hope this will change in some way in the next near future because this could break the quality of assets.
The concept is simple:
More feedbacks → More improvements
In this way the seller\developers doesn’t have any tangible feedback and should wait 5 rate to see something.
Thank you.