In editor when I hover my mouse on anything and it tries displaying something the engine often freezes then crashes, also when I open blueprints or run my project it does the same it’s rather random, but it seems to be related to a rendering issue I think, I need help as I cannot work on my project comfortably because of all these crashes I’m experiencing any help is welcome (my GPU isn’t OC neither is my CPU)
here is the crash report it’s the same each time :
Fatal error: [File:D:/Build/++UE4/Sync/Engine/Source/Runtime/Windows/D3D11RHI/Private/D3D11Util.cpp] [Line: 198] Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0020 - ‘INTERNAL_ERROR’)
So, definitely a potent enough rig for basic work. You might be running low on vRam and RAM - are you working on something complex. The engine can be really resource hungry at times.
Drivers up to date? Thermals under control?
It’s hard to pin point the cause from the rather generic error message. It’s not uncommon to see it, though.
I don’t think so, it’s a new project its less than a gb I’m just working with blueprints and animations so not much shader compilations
I did a scan with driver booster to check my drivers and they’re all up to date, thermals are rather well controlled GPU stays around 35°C and CPU 45°C
right, is there anyway I could get a more detailed log about the error that could help identify the problem.
So the problem seems to have been solved I’m no longer experiencing the crashes, all I had to do was a clean reinstall of my GPU drivers, I also changed some settings in the Nvidia control panel and it fixed the issue, btw thanks for responding to my post and trying to help me solve this.
I recently had the same issue. Random crashes every 5-10min or so with 4.24. Usually occured inside a blueprint when dragging off a pin. Version 4.22 was running just fine, although it would freeze up for a split second. It wouldn’t crash. I had recently updated my NVIDIA graphics driver, so I assumed that wasn’t the issue. I spent days going down alternative troubleshooting paths: Disabled overclocking, disabled nvidia battery boosting/power saving, disabled onboard default graphics driver, setup GeForce Experience dedicated graphics for UE4, disabled anti virus/malware, added registry DWORDS such as TdrDelay=10, and reinstalled UE4. None of it worked. Version 4.24 was still crashing. I finally decided to go back and perform a “clean” install of the Nvidia graphics drivers (GeForce Experience > Drivers > …Reinstall Drivers > Custom Installation > check boxes for all components and to perform a clean install). That seemed to have done the trick. Been running 4.24 now for almost an hour with a massive blueprint and no crashes, not even a split second freeze like 4.22 was doing. This has been a frustrating lesson not to assume updates are “clean.”