Quixel Megascans can't login, says I'm offline

[Leckie]

When I try to open Quixel Megascans library, it says I’m offline and cannot login:

request to
https://accounts.quixel.com/api/v1/login/epic
failed, reason: unable to verify the first certificate

Changing paths didn’t help as mentioned on forums. Can someone help what to do? Tried reinstalling the plugin, updating, reinstalling UE5, nothing helped…

[blue530]

Same thing here…any solutions anybody?

[BULLY_LELO]

Hi, have solution:

ESET NOD32 Anti-Virus. After it’s most recent update, it seems to be blocking the Bridge Plugin in UE5.

1. Uninstall the Anti-Virus entirely. (This ensures that the issue will not come up again)

2. Or follow the steps below:

Navigate into Setup > Advanced Setup

Select Web Access protection

Now click on Edit next to “Excluded Applications”

Add the path for nodeBifrost utility:

\UE_5.3\Engine\Plugins\Bridge\ThirdParty\Win\node-bifrost.exe

Click on “okay” where required and your settings will be saved.

You should now be able to run Bridge within UE5 successfully.

[tppo]

It worked for me!!! I was going insane trying to figure out why quixel suddenly stopped working… So thank you!

[SakuragiAL]

@BULLY_LELO

Hi, have solution:

ESET NOD32 Anti-Virus. After it’s most recent update, it seems to be blocking the Bridge Plugin in UE5.

1. Uninstall the Anti-Virus entirely. (This ensures that the issue will not come up again)
2. Or follow the steps below:

Navigate into Setup > Advanced Setup

Select Web Access protection

Now click on Edit next to “Excluded Applications”

Add the path for nodeBifrost utility:

\UE_5.3\Engine\Plugins\Bridge\ThirdParty\Win\node-bifrost.exe

Click on “okay” where required and your settings will be saved.

You should now be able to run Bridge within UE5 successfully.

Thank you so much! It’s really helpful!