Quixel bridge not downloading assets

Hi,
I started using Unreal two day ago, but I have an issue with it.
It doesn’t let me download assets from Quiexel Bridge.
It stops at 100% download, but it doestn’t stop or allows me to add it.
What shoud I do?
I already have an acount of Quixel Bridge, and I also tried to uninstall it and install it again. Sorry if it wasnt understandible, English is not my first lenguaje.

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