Hello,
At present my game has a page deployed live to the store, currently just for visibility + wishlists ahead of an early October launch. However the offer applied in that deployment is out of date and has the wrong price.
I have an updated offer ready in dev and ready for stage, but the Artifact Data in the dev sandbox is sitting in draft so I can’t push my Offer change to Stage. I can’t see a way to update Artifact Data to get it out of draft?
Can you advise?
Many thanks.
Hey there @pmstudiosthomas,
When setting up your offer dates, you can select a few options. Currently, it sounds like your product is set with an estimated date. The estimated date allows you to have your game live on the store without an artifact so that you can collect wishlist data. Once you adjust the date to “specific”, the self-publishing tool will trigger you to upload an artifact.
We generally recommend setting a specific date once you are ready to release your game. If you see the draft section on your artifact, you may need to upload a “fake” artifact. This can be an artifact labeled as “testing”. This will allow your product to continue with the submission process. However, please keep in mind that if you plan on setting a specific date, you must include an artifact in your game.
If you continue to encounter issues with your submission, please feel free to create a private case and select Epic Games Store as your topic to be routed to the proper team.
We hope this helps!