Purchases Page Broken

Summary

The SketchFab Puchases Pages is BROKEN after we were told it would still be available to download our purchased assets and i cannot access any assets that i PAID FOR, it has been like this for several days so i either want a full refund for my recent purchases or access to the downloads. Thank you

What type of bug are you experiencing?

Purchasing

URL where the bug was encountered

Steps to Reproduce

Login and visit the purchases page to download what you paid for

Expected Result

continues loading, no page ever loads

Observed Result

A really annoyed customer

Platform

PC

Operating System

Windows