Purchased item didn't show up in my Vault.

Distribution UE Marketplace
1

Hello.
I’ve recently bought the “Space Music Pack” from the marketplace, and was looking forward to using it in a project…
Upon purchase, a download did start and all… but i soon found out that the item never got placed in the “Vault”.

On the marketplace’s homepage it’s marked as “purchased”, but when i open the item’s description page, it offers to buy it again.
I could actually just go ahead and do it, since i have some funds left on my account, but i’d like to know for sure if it will work properly this time.

2

It’s not going to charge you by just clicking on “buy” in the item description, you’ll still need to authenticate and confirm.

3

Oh, i did confirm the purchase and everything.
And the funds were taken from my account too…
It’s actually not the first thing i bought on the marketplace, so i knew what to do.

4

Hi Jet27,

Please post this to the answerhub at http://answers.unrealengine.com so we can assist you more in depth. Thank you!

5

Hello, ,

I’m happy to report that today the pack became available to download for me. So… apparently, the issue was temporary.
Therefore, i don’t need any help with this anymore.
Sorry for taking your time.