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Purchased game not showing up in Epic Games Launcher library

As the title says. I purchased a game and it has not shown in the Epic games launcher library. Uninstalled/Reinstalled, restarted computer, still cannot find it to install the game. Any idea what I should try next? Any help would be greatly appreciated!!! Thank you!

The same thing is happening to me with the game “Control”

You are on the wrong Forum actually. This is the Unreal Engine Forums and you are in the “Unreal Engine Marketplace” Sub-Forum, this has nothing to do with the Epic Games Store and Launcher Library.

You do have to contact them directly at https://epicgames.helpshift.com/ , since there is no Epic Games Store Forum at the moment.

Why I have no Unreal Tournament 4 and Fortnite on my Epic Games Launcher/Store library?