Thanks for the note Thompson. I respect but don’t really share some of your points of view. The tool is not for free, and Epic isn’t a charity - the 5% royalty can be a relevant fee. Also implying that the questions are not answered because they are unclear is a bit unfair - by no means I’m proposing that all questions are clear but I have seen many relevant questions, perfectly articulated, yet not answered.
All I’m proposing is that Epic would possibly benefit from adding that extra layer of support to address appropriate questions that don’t get answered by the community. They would benefit because:
- Taking my own behaviour as an example, when I come to Answerhub to ask a question I tend to scan through the questions that are there to see if I can help in any of them. If they incentivise people to ask questions by ensuring more of them would be answered, the community would be even more active and help answer many more questions (like a network effect, I believe is what they call)
- More informed and supported community means better games, more likely to generate revenues that would translate in more royalties for Epic
- There are several potential improvements or bugs that come from the community - keeping an eye on them can help improve the engine for Epic’s own games and for the community
Whether the above is sufficient to justify hiring someone to do this job is for Epic to decide, but I would have thought if they believe in the model it would make more sense to add this level of support. Or, I don’t know, add some sort of benefit or bonus for the folks who actually answer many questions successfully e.g. credits on marketplace or something like that.
I see you are a huge net contributor to the community and respect that a lot, but I do believe there is more Epic could do to help people make use of such a fantastic tool, if that is indeed the goal.
Kind regards,
Alessandro