Program is running, but scene window does not appear Where did it go? Help!

Development Getting Started & Setup
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Hello! When I open Twinmotion I cant seem to get an actual scene window to appear. It seems like the program is running, but doesnt show a window. When I go to quit - I get the "would you like to save" but then when I hit yet- I doesnt show a dialouge.

The only clue I have is that I get a light blue square that shows up when I hit the icon in the dock >show all windows. (see screen shot). I am using two monitors. This wasnt an issue 2 weeks ago. Nothing has changed on my end.

I have tried uninstalling and re-installing, as well as rearranging my displays.

I am running a mac with Twinmotion 2022.2

Program is running:

program is running
program is running720×405 85.3 KB

Blue mystery window:

Screen Shot 2022-03-17 at 1.32.09 PM
Screen Shot 2022-03-17 at 1.32.09 PM720×405 87.3 KB

2

Hello ,

Sorry to hear about the troubles and recommend you try and remove the Config file to see if that helps resolve the problem.

HD/Users/usernames/Documents/Twinmotion2022.1/Config

If you are still having issues please contact us directly by using this link:

https://twinmotionhelp.epicgames.com/s/case-community-page

Kind regards,

Vincent B.

1 Like
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Hi there, I am having the same issue! Please help! I can launch Twin Motion and can see it running but the window disapears once launched. Did deleting the config file work?

Many thanks, Alex