Product URL preview broken, does not show title, image, or description when shared

Summary

When you click the “share” button or copy a product’s link and share those links on other websites (such as social media or 3D product marketing sites like Interconnect3D.com), FAB product links do not have preview metadata needed to include a title, image, or description. This preview data is extremely important to 3D product creators to help attract customers.

Preview data still works correctly for links to Sketchfab, but no longer work on ArtStation or Unreal Engine Marketplace, and do not yet work on FAB.

What type of bug are you experiencing?

Other

Steps to Reproduce

Copy a product’s URL or click the “share” button, and paste that URL/link into a third party website post or chat (like LinkedIn, Facebook, or Discord), and note that no product title, thumbnail image, or description appear along with the link.

Expected Result

The web standard is that when you share a link to a web page, a preview title, description, and thumbnail image appear. URL preview metadata is embedded on all standard web pages to provide this functionality. This helps the creator of the product being linked to market their product and attract customers to their product page through other platforms.

Observed Result

No product title, thumbnail image, or description appear along with pasted links originating from FAB, Artstation, or Unreal Engine Marketplace.

Platform

Chrome, Edge, Firefox

Operating System

Windows, iOS

Additional Notes

URL preview data is EXTREMELY important to 3D product vendors, to be able to show their products on other platforms, to draw traffic to the creator’s FAB store front.

Thank you @Unreality3D! The team is working on this and we appreciate the report.

1 Like

Thank you so much for the prompt reply!

Any update? Still having trouble sharing FAB links on Interconnect3D.com