Processing failed: "A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file."

Development Asset Creation
1

Hi,

I’m trying to process a model in normal detail, processing fails midway, following this message:

“A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file”.

Things I’ve tried:

Restart my PC | Process different models | Re-Installing the software | Clean temp files | Replacing the BIOS battery on my mother board

Thanks

2

Hi,

   I’m sorry you are having trouble with this, try offline activation, as described here.

3

Thank you for the response.

Installing the software on the system drive seemed to fix that.

 

Thank you and have a nice day.

4

Hi!

I have the same problem, and i tried everything to fix the problem, but it still happens

5

Hi calimero82,

I’m sorry this fix isn’t working for you, we had a user in a similar situation who uninstalled RC, did a registry cleanup of everything RC related, taking all necessary precautions and then reinstalled RC, and that fixed the problem for them.

6

7

Again after trying the steps above and checking the certificates and the system clock, restarting, reextending licence, reeinstalling, regedit deletion etc…

8

Hi TomerBrosh7, 

                           please can you tell me your CPU, GPU, which windows version, which RC version and license. How long after launching do you get the error? Have you tried offline activation? which country are you working in?

 

9

Hi, I have the same problem of TomerBrosh7.

reinstalled, regedit deletion, offline license.

I have Windows 10, RC version 1.1.1.15122, I’m from Italy.

10

Hello,

We are treating this bug as high priority, and are currently trying to gather as much information as possible from every user with this issue, please can everyone with this problem tell us:

  1.  CPU
  2.  GPU
  3. Windows version and locale
  4. Time between launching application and error
  5. Have you tried offline activation?
  6. Which country are you working in?

 

11
  1.  CPU - Intel Core i7 -7700 HQ CPU 2.80 Ghz
  2.  GPU - Geforce GTX 1050
  3. Windows version and locale - Windows 10 build SO 19041.867 - RC version 1.1.1.15122
  4. Time between launching application and error - time variable, error occur mainly when reconstruction on normal detail
  5. Have you tried offline activation? Yes
  6. Which country are you working in? Italy
12

I’m getting same error. My details:

CPU - AMD Ryzen Threadripper 2950X 16-Core Processor 3.50 GHz
GPU - NVIDIA GEFORCE RTX 2080 128GB
Windows version - Windows 10 Pro  20H2 19042.867 Windows Feature Experience Pack 120.2212.551.0

Time between launching application and error - Ocurrign when reconstruction
Have you tried offline activation? - No
Which country are you working in? - Spain

 

13

Have you tried offline activation

STOP ASKING it’s serious not doing anything

Try asking about the certificate or timestamp

I’m event crossing fingers for a magical event at the 26 when they change the clock 1 hour earlier here

14

Hi,

thank you Morty for your information. As TomerBrosh7 wrote we would also like any information any users have regarding the certificate or timestamp. We would still like to know which users have tried offline activation, as it has fixed the issue for some users and we would like know which users it works for.

15

Sure, how can I find that information for you? Thanks

16

ok, having same error - nightmare as makes CR totally unusable for work purposes. too glitchy. been using this program problem free for years but now - useless.

MSI GE60 20C

INTEL CORE I7 4700MQ CPU 2.4GHZ

NVIDIA GFORCE GTX765M

WINDOWS 10 UPDATED FULLY AS OF TODAY

Windows Feature Experience Pack 120.2212.2020.0, OS build 19042.964 version 20H2

yes clock is correct, im in the UK,

I use PPI so cannot do an offline actvation as I dont have an activation code.

error occurs in calculate model, half wy through

 

 

17

any update 375240618100?

AMD Ryzen 3950X

GeForce GTX3070

Win 10 fully updated

Clock correct

18

Hi bojan,

if you have problem with this error, can you please contact our support?

19

374823146340 I think I solve it…

RCNode.exe I think was blocked by system firewall. I just go to RC install folder and start RCNode - windows show firewall notification and I accept it for all networks. Additionally I start RC as admin and in general settings I do license change -> application owner I resign in, also charge for offline use I sign in again…

For now no same error

20

Geoinfodoo, good to hear.

Hope, it will work for you now.