Problems with the processor type

Development Getting Started & Setup
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1

I’ve a problem with the installer. It tells me, that I’ve got the wrong processor type, but I’ve got a Intel Core i5vpro.
The log says
=== Verbose logging started: 24-03-2015 12:33:00 Build type: SHIP UNICODE 5.00.7601.00 Calling process: C:\Windows\system32\msiexec.exe ===
MSI (c) (30:B0) [12:33:00:106]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

MSI (c) (30:B0) [12:33:00:106]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

MSI (c) (30:A8) [12:33:00:116]: Resetting cached policy values
MSI (c) (30:A8) [12:33:00:116]: Machine policy value ‘Debug’ is 0
MSI (c) (30:A8) [12:33:00:116]: ******* RunEngine:
******* Product: C:\EpicGamesInstaller.msi
******* Action:
******* CommandLine: **********
MSI (c) (30:A8) [12:33:00:116]: Note: 1: 2203 2: C:\EpicGamesInstaller.msi 3: -2147287038
MSI (c) (30:A8) [12:33:00:116]: MainEngineThread is returning 2
=== Verbose logging stopped: 24-03-2015 12:33:00 ===

2

Hi Jochr,

You can upload your dxdiag (system specs) to be sure but from the snip-it of the log file you posted, it looks like you have a 32-bit processor. A 64-bit processor is required in order to install the Launcher or editor.

Here is what we recommend:

  • Desktop PC with Windows 7 64-bit or a Mac with Mac OS X 10.9.2 or later

  • 8 GB RAM

  • Quad-core Intel or AMD processor

  • DX11 compatible video card

Cheers,

TJ