Problems with my Account

Hello,

when trying to log in to Reality Scan on my browser I get the error message
”Dear Capturing Reality User,
This account is not associated with an existing Capturing Reality account. Please visit the Download page and follow the instructions to get RealityScan as part of your Epic Games account.”

But on my Iphone the app runs fine and I have also downloaded the desktop app and it works.

who can help me with that?

Alex