problems registering as a seller on fab.com

Summary

why is my sales profile disabled, i just want my sales profile reactivated, thanks

What type of bug are you experiencing?

Publishing

URL where the bug was encountered

https://publish.unrealengine.com/publishing-portal/user-discontinued

Steps to Reproduce

1​.Log in to my Epic Games / Fab account.
2.​Open the Fab Publishing Portal / Publisher Dashboard.
3.​Go to the Seller Profile / Store Settings page.
4.​Notice that the seller profile displays a notice stating that it is disabled (“Profil penjual dinonaktifkan”).

Expected Result

The seller profile should be active, allowing me to complete the tax/payout setup and upload/sell 3D models on the platform.

Observed Result

The seller profile shows a status indicating that it has been disabled, preventing me from publishing models or setting up my store.

Platform

Google Chrome (atau peramban yang Anda gunakan, misal: Mozilla Firefox, Microsoft Edge, atau Samsung Internet Mobile).

Operating System

android 13 version

Additional Notes

please reactivate my sales profile

Hey there, we can look into this for you. Click here to open a support ticket with us, and we’d be happy to help!