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Problem with packaging

I have windows 10, 8 gb ram, amd rx 470 4gb. The problem is that when packaging for Windows 32 bit or any platform, it does not do anything, it appears the poster that packages and to the second it says that the packaging has finished but it does not export anything nor does it leave any error in the command console of the unreal. I have uninstalled visual studio 2017 and 2015, I have desitalado a 7 times the engine and I can not solve it, I have formatted the pc, and I still can not solve. where I look for the file of errors since it does not appear in appdata I look for it but it does not come out.
thank you and I hope to solve it with your help