I haven’t been able to launch the file for some time. I managed to save everything, but after a while after closing it I couldn’t launch it. I got an error about the computer’s graphics capabilities being too low. I assumed that if I bought a gaming computer, I should be able to launch the project without a problem. Despite this, I get another error. What can I do in this situation?
Hey there @g.andzia! Since the GPU crashdump was triggered, it is likely GPU based. The issue is dependent on both your hardware and software, so my first question would be: May I know your specs?
It could be that your file is too large now and then your computer doesn’t have enough resources to open it. You can try this:
“Open Twinmotion in an empty project, lower all the quality settings to low, switch to DirectX 11, and try again. Before that, also verify the Twinmotion files.”
You should be able to open your file and then try to purge stuff out. A good indicator if you’re going to run into this problem again is the performance indicator in the bottom left of the screen. If that turns orange and gets over 70% with just a normal file, then your file size is too high. You’ll need to pay attention to the file sizes of all the objects you import from now on and try to use lower poly count ones. Try to keep your TM under 1.2GB.
I have an RTX4090 and 64GB RAM and still can’t open files if they are pushing 2GB in file size (because that leaves no CPU or RAM capacity for working on the file).