Since few days, when I export a Datasmith file from Archicad (25 or 26, it's the same), an error window appears:
"An error occurred. If the problem persists, please report this error to Epic Games".
I think the problem is due to the Archicad library elements, because with an Archicad drawing without library elements this does not happen. I work with an Apple laptop, with Monterey Operating System.
Hello ,
Thank you for posting in the community your issue and recommend you take a look at the following articles to help resolve this:
https://twinmotionhelp.epicgames.com/s/article/Datasmith-Exporter-Plugin-Installer-Common-Errors
https://twinmotionhelp.epicgames.com/s/article/Missing-Textures-after-Rebooting-the-Computer-Mac-Only
Please contact us directly if this did not help fix it by using the [ contact us ] button from the home page or by following this link:
https://twinmotionhelp.epicgames.com/s/case-community-page
Kind regards,
Vincent B.
This article seems to be the solution to my problem!
https://twinmotionhelp.epicgames.com/s/article/Missing-Textures-after-Rebooting-the-Computer-Mac-Only?language=en_US
I think I changed the default path of the temporary OS folder where the assets are located.
Thank you so much for the advice!
Hello ,
Thank you for the follow-up and glad to hear you were able to resolve it.
Kind regards,
Vincent B.
