problem UEFN program

what I tried?
verify folders in launcher epic games
uninstall UEFN
clear cache folder
update drivers graphic card

and problem still here

I tried to open a new map empty, and create a new mesh, Problem still here

I can open a mesh in unreal engine but not UEFN

Allo Epic Game, it’s a real technical problem here, can you help me please <3 thank you