Problem launching a paquetted HTML5

Hi at the beginning i could launch a project, but now when i launch the html5, it still launching and never star (arrows…)
i check the size map of the map, and it´s
disk size 1.9 GB
memory size 2.4 GB
could it be that there is a limit of 2gb of memory?? if it´s like this is it possible to increase? or how can i reduce the memory size