On the 8 computers in my office, all with the same version of Twinmotion (2023.1.2-Revit) installed, a presentation plays on 4 without problems, the others not. There is no recogniceable consistenca, as some computers are the exact same build and specs and it will play on one and not on the other. All the graphics drivers are up to date.
The Error message is also not clear to me:
UNABLE TO CONVERT THE FILE WITH YOUR VERSION OF TWINMOTION 2023.1.2.
Surely the whole point of creating a presentation is to not have to have Twinmotion installed - whatever version, isn’t it?
I hope someone got a solution for this - thanks in advance!
btw - it is nigh impossible to find a supportpage for twinmotion, maybe there is a way to remedy that aswell.
thanks,
Thomas