Prerequisties have failed to install

When I try to install unreal 4 it gives me a Prerequisites failed error. I went through the help link down below but unfortunately all of the solutions suggested have not worked. Has anyone else run into this issue and found a solution that hasn’t been listed? Any help would be greatly appreciated!

Hi jhcorgan,

I’m sorry that you are having an issue with the Epic Games Launcher. In order for us to offer the best support, we have recently modified the process for how Epic Games can help troubleshoot your Launcher issue. Please visit http://help.epicgames.com/ for technical support, here you can find information and solutions for common issues, as well as a contact form if you still need additional assistance. Thanks!

Thanks . I will check that out!