Prerequisites installing 4.11.2

first of all i am dutch so if i spelled somthing wrong you know why

so i was installing the engine and the downloading part went well but then it was stuck at prerequisites i dont know waht that mean or if its a bug or is there somthing wrong with my computer so please help

Hi, It is just installing all the things that are needed to run Ue4.

Hello,

I’m sorry that you are having an issue with the Epic Games Launcher. In order for us to offer the best support, we have recently modified the process for how Epic Games can help troubleshoot your Launcher issue. Please visit http://help.epicgames.com/ for technical support, here you can find information and solutions for common issues, as well as a contact form if you still need additional assistance. To access the contact form, please use the “Email Us” button under the “Contact Us” section. Thanks!

Specifically, take a look at this article: http://help.epicgames.com/customer/en/portal/articles/2289966-prerequisites-have-failed-to-install-when-installing-the-epic-games-launcher?b_id=9727

Have a great day