Hi, just downloaded new PPI version to test & paid for ‘export credits’ - My Reality account now shows 2000 credits but also says ‘no licence’. I went through the Activation instructions with no apparent errors.
I’ve downloaded current version & used ‘repair’ several times yet get same error using various sets of photos from previous high quality projects … also uninstalled/reinstalled & re-activated without errors
The ‘Input Licences’ tab simply connects to my windows explorer where I can’t find any licence files …
I am able to import photo folders into 1D view but processing simply will not start? The Align process bar says “Finished in 0 seconds” …
My understanding is that using this PPI version I should be able to simply process and work using the same workflows as I have been doing for a couple of years using the full licence and only use up the pre-paid credits on export? Why is it not allowing me to Align and start the processing sequence?
A secondary question, once this is resolved : can I export, work on meshes externally and reimport/export under the same credits?
Thanks
Erika
