Hi,
I’m getting the following message when I try and export point cloud data using my PPI licence:
“An unexpected error has occurred, please wait a bit and try again. If the problem persists, please contact our support staff.”
It was working fine for me a couple of days ago, and the problem has now persisted for me since 5 or so hours ago.
Thanks,
Hello,
We are currently experiencing some issues with our servers, and our developers are already working on it. We apologize for any inconvenience this has brought to you.
We ask you for your patience till our developers fix it, which should be soon.
Happens to me too, all of the sudden after everything worked ok.
Need urgent assistance
We are currently experiencing this same issue.
The issue seems unique to this project, as we are unable to export the reconstructed model from the same project from other workstations. It is not connection related as other projects are able to be exported from the same machine and from the same RC session. Similarly, exports on our other machines are currently occurring successfully, as expected.
Could this be a problem with license generation? When this happens is the solution to simply start over and hope it works the second time around?
The issue is still happening, also checked on another machine 
Yes, same problem here. Old projects with licensed PPI data export just fine. The new project is unable to license the input data.