We all know that ‘good’ feedback rarely gets much attention since it’s not typically actionable, but I believe it deserves attention too. For that reason, I’d like to start sharing some of the positive responses we get from our user surveys. Even internally here at Epic these positive responses don’t tend to get much visibility since we focus on our areas of improvement. Of course we also value the constructive (and even negative) feedback that we receive, and I assure you we’re listening; but sometimes it’s nice to hear what you all feel is being done well too.
I’ll update periodically with new responses. Thanks to everyone below who shared their thoughts!