" PLEASE WAIT... Updating your order"

I keep getting the message :

PLEASE WAIT…
Updating your order

after finishing to follow the steps on paypal payment page, it redirects me to the marketplace page and i keep getting the please wait, that’s about 1 hour and a half I am waiting

all help is appreciated
kindest regards,
Brieyla

Hi Brieyla1,

Please send a message to marketplace-support@unrealengine.com. In your support email, please include what asset you are attempting to purchase, whether you are using the launcher or a web browser (and which browser if so), and what steps you are taking when this occurs. In addition, please try clearing your cookies before trying to purchase the content again.