Please read this if experiencing payment issues

[=ChMar;1899]
“Payment is declined.” message also appears because the Chase Paymentech is making a request for additional information to the bank like they request for the phone number. And some banks will simply refuse such a request.
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FYI, just checked with our payment guys and they said that neither Chase nor we are asking for extra information.

Having said that, if it doesn’t work, it doesn’t work :frowning: To be clear, we understand that the ball is in our court and it is up to us to make sure we add payment providers and improve the flow to ensure a smooth experience. There is certainly a lot of internal chatter about what the best plan of action is to help.

I want to apologize in advance for how long it might take and thank you for your interest in our tools and engine.