Please. may you fixed ??!! GPU Crashed or D3D Device Removed.

[poom_ha]

so hard, so sad, i am burn out…
GPU Crashed or D3D Device Removed.

I find all things about this error.
TdrDelay, Graphic Upgrade, Windows Upgrade, Unreal Engine re install, Windows 11 recovery, DX12 → DX11 Changed…

But no fixed this error.

This error occur that when open Unreal Engine Editor.
I see other posts about this error.
Their error occur of them when working Unreal Engine Editor (already open Editor).
But my error occur when open Unreal Engine Editor. So i can not open Editor.

How may fixed this error? Please…
This is my laptop spec.

/////////////
Unreal Engine : 5.2.1
CPU : Intel(R) Core™ i5-14500HX
Memory : 64GB
OS : Windows 11 pro
GPU : NVIDIA Geforce RTX 4060 Laptop GPU (Driver Version : 32.0.15.5594)
GPU : Intel(R) UHD Graphics (Driver Version : 32.0.101.5972)
///////////

Maybe , i think my graphic software problem.
So. update, upgrad… still not fixed.
But this time !!, I find surprise things.

If Disable Nvidia Geforce. (Only use Intel Graphics).
Can open Editor !!
But not use DX12.

If Disable Intel Graphics. (Only use Nvidia Geforce).
Can open Editor !!
But very low performance.

Therefore, I can think that if using Intel and Nvidia Graphic, soving problem of DX12 and low performance.

But…
if using Intel and Nvidia Graphic, still occur error (GPU Crashed or D3D Device Removed.)
So, I can not open Editor…

How… How May Fixed This Problems??
Please !! Please… so please help me…
(…three months ago, there were no problems)

[SupportiveEntity]

Hey there @poom_ha! Welcome to the community! My first thought was that the Engine may have been using the integrated GPU, but since the engine performed poorly when you disabled the integrated GPU, that doesn’t seem like it is the case. Are you using any sort of background service like RivaTuner, Shadowplay, MSI Afterburner, or any other process that could be touching GPU memory?

If possible, could you restore your default settings in the Nvidia control panel and try the project again?

This post has been machine translated so there may be errors in the translation.

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@poom_ha! 커뮤니티에 오신 것을 환영합니다! 처음에는 엔진이 통합 GPU를 사용하고 있었을지도 모른다는 생각이 들었지만, 통합 GPU를 비활성화하면 엔진 성능이 저하되었기 때문에 그렇지 않은 것 같습니다. RivaTuner, Shadowplay, MSI Afterburner 또는 GPU 메모리에 영향을 미칠 수 있는 기타 프로세스와 같은 일종의 백그라운드 서비스를 사용하고 있습니까?

가능하다면 Nvidia 제어판에서 기본 설정을 복원하고 프로젝트를 다시 시도해 볼 수 있나요?

본 포스팅은 기계번역을 하였기 때문에 번역에 오류가 있을 수 있습니다.

[poom_ha]

Oh. Teacher.
still not fixed.

I do your advice.
Go Nvidia Panel and click ‘Restore’

And go to Task Manager and check background process. (RivaTuner, Shadowplay, Afterburner)
But not have runed service of touching GPU memory.

Just in case, i upload capture of background process of my task manager.

What there is solving of this error?
Please, please help me. Teacher.

Until now, i continue hard working for fixed error.
How many time and fixed method have poured to my laptop !
Now, I have a feeling that my laptop is getting worse…
Anyone help me please!

[SupportiveEntity]

I have an older post for a different error that has some possible fixes for other GPU related issues over here:

500×500 2.84 KB

Hey there @DSchultz2000! Welcome to the community! So the nvwgf2umx portion of this error refers to an Nvidia graphical dll. So more than likely it’s related to GPU settings or drivers. Most time’s I’ve run into this, the fix comes from a few possible angles. Listed in order of most common to least common known fixes: Defaulting your Nvidia 3D settings Disable G-sync in the Nvidia Control Panel Changing to Studio drivers instead of Game Ready drivers (For laptops) Disabling whisper mode in Ge…

I recommend trying the less intrusive solutions there first and let me know how it goes!