Anytime I choose a project from the ue5 project selection page its starts glitching out and makes it hard to chose anything. If it brings up the project without crashing, newly created projects work fine until i go to save, then it crashes. When trying to select different tiles at the top like file or edit, it will bring up the window without any options, just a reflection of what is on the map if that makes sense? I have tried reinstalling epic launcher and ue5 with no luck. Also turned off discord overlay, updated graphic driver, and disabled mfaa which I saw worked for some but not me. When every it crashes I also get this error message “Unhandled Exception: EXCEPTION_ACCESS_VIOLATION”. Any help is greatly appreciated
Hello there @User-deae48dc23!
That’s quite a bizarre glitch you are seeing, and it’s even affecting menues. Just to confirm, has it happened in any other similar software? Still, we can test a few methods for a possible resolution, even some you already tried:
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First, you mentioned updating your drivers. The proper methods is to fully clean up your current GPU install using DDU, then reinstall the latest ones. And if you are on nVidia, please check Studio drivers, as these are intended to be the most stable version for engine work
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Open UE wiith the -dx11 tag, to force DX11, and check if the glitch still appears
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You mentioned disabling Discord’s overlay, great approach. Just ensure to disable any other active overlays in your system, as there are multiple these days (stuff like GeForce Experience, Xbox Bar, MSI Afterburner, etc)
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Monitor your VRAM with a project open, to make sure the system is not running out of memory (if so, lower UE’s scalabity settings). You can test increasing your system’s VRAM values
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Finally, if you are in Win11, try disabling HAGS. To do so, go to System > Display > Graphics, open the Default Settings, then toggle off “Hardware-accelerated GPU scheduling”, and restart your PC
One more thing, the EXCEPTION_ACCESS_VIOLATION is too generic of an error to pinpoint the exact cause of the crash. You can locate the full logs for it your project’s Saved/Crashes folder. Alternatively, you can find local crash reports in …\AppData\Local[Project Name]\Saved\Crashes. Once located, share in this thread, and we can investigate further
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Hi, I had the same problem. I turned off Smooth Motion in the graphics settings of the NVIDIA app and it fixed everything for me.
”Step 1: Disable New NVIDIA Features (Most Likely Solution)
According to numerous Unreal Engine community reports, the latest updates to the NVIDIA App (especially the Smooth Motion feature) are often the cause of this type of crash 2 5.
- Open the NVIDIA App.
- Go to the “Graphics” section.
- Find “Global Settings”.
- Find the “Smooth Motion” option and disable it.
- Restart Unreal Engine and check if the problem is resolved. “