Download

Please help me restore my real Forum account!

Hello Epic,

My other real forum account stopped working and no-one seems to be responding to the emails I have sent to Epic.
I have tried three different help/support addresses but not a life sign from Epic.

Where am I meant to turn to get help with this kind of thing please?

(I have tried to Reset Password but didn’t get the email. Yep looked in spam/trash folders)

Cheers
Fred

Bump.
Does anyone know where I can get help with Forum account problems?

Hi Fred.

I assume you’ve already reached out through the Epic Support Center? http://help.epicgames.com/customer/portal/emails/new

That is where all account matters are handled, and the customer support team should respond as soon as able.

Hmm…it seems familiar…would messages and up here → [TABLE=“cellpadding: 0”]

Epic Games Player Support <support@epicgames.desk-mail.com> via pm.mtasv.net

?? If so those ones have been waiting for 7 days with no reply.

But in case that was not it I’ll retry now with your link.

**EDIT: **Yep by the insta-reply it seems like that’s what I did 7 days ago but with no response from Epic so far.

I’ll reach out to them to check in on your ticket.

Cheers

Thank you! Much appreciated! :slight_smile: