Hello Epic,
My other real forum account stopped working and no-one seems to be responding to the emails I have sent to Epic.
I have tried three different help/support addresses but not a life sign from Epic.
Where am I meant to turn to get help with this kind of thing please?
(I have tried to Reset Password but didn’t get the email. Yep looked in spam/trash folders)
Cheers
Bump.
Does anyone know where I can get help with Forum account problems?
Hi .
I assume you’ve already reached out through the Epic Support Center? Epic Games Technical Support & Customer Service | Epic Games
That is where all account matters are handled, and the customer support team should respond as soon as able.
Hmm…it seems familiar…would messages and up here -> [TABLE=“cellpadding: 0”]
Epic Games Player Support <support@epicgames.desk-mail.com> via pm.mtasv.net
?? If so those ones have been waiting for 7 days with no reply.
But in case that was not it I’ll retry now with your link.
**EDIT: **Yep by the insta-reply it seems like that’s what I did 7 days ago but with no response from Epic so far.
I’ll reach out to them to check in on your ticket.
Cheers
Thank you! Much appreciated! 