Please Help fix "an unreal process has crashed: UE-Ghost"

Development Programming & Scripting
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1

I recently got SpongeBob Titans of the tides and as soon as i started it up i got this crash report instantly.

an unreal process has crashed: UE-Ghost

LowLevelFatalError [File:D:\BuildAgent\work\e31dbb7ced8a18bf\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp] [Line: 1015]
Payload->Queue.D3DCommandQueue->GetClockCalibration(&LocalTiming->GPUTimestamp, &LocalTiming->CPUTimestamp) failed
at D:\BuildAgent\work\e31dbb7ced8a18bf\Engine\Source\Runtime\D3D12RHI\Private\D3D12Submission.cpp:907
with error E_FAIL

0x00007ff6d680b08c Ghost-Win64-Shipping.exe!UnknownFunction
0x00007ff6d6814aca Ghost-Win64-Shipping.exe!UnknownFunction
0x00007ff6d67e23fb Ghost-Win64-Shipping.exe!UnknownFunction
0x00007ff6d67e69cc Ghost-Win64-Shipping.exe!UnknownFunction
0x00007ff6d67ef12f Ghost-Win64-Shipping.exe!UnknownFunction
0x00007ff6d4cde0f7 Ghost-Win64-Shipping.exe!UnknownFunction
0x00007ff6d4cddec9 Ghost-Win64-Shipping.exe!UnknownFunction
0x00007ff8a604e8d7 KERNEL32.DLL!UnknownFunction

Crash in runnable thread RHISubmissionThread

After that i tried to uninstall it and reinstall but the same message came up after. I tried looking up to see if this was a common issue but its not. Thank you for the help.

2

Hello, Welcome to the Forums,

You’ll probably want to talk with the developers of SpongeBob Titans about this.

Their steam community page might be a good option.

Since the crash points to “D3D12Util.cpp” - GPU troubleshooting would be my first step. (D3D = Direct3D)

First step being updating your GPU drivers.