Please allow me to provide the new address and have it verified.

General Issues & Bug Reporting (Fab)
1

Summary

I apologize for replying in forum. Because The submission feature on your Support Request website is currently unavailable.
After submitting my address information for the first time, I changed my address. Please allow me to provide the new address and have it verified.

What type of bug are you experiencing?

Publishing

URL where the bug was encountered

https://support.fab.com

Steps to Reproduce

1.Please allow me to provide the new address and have it verified.
2.Log https://support.fab.com,the submission feature on your Support Request website is currently unavailable.

Expected Result

1.allow me to provide the new address and have it verified.
2.The submission feature on your Support Request website could fix.

Observed Result

1.I can’t sell selling products to EU members
2.I can’t get in touch with the support department.

Platform

Windows,Chrome/Edge

Operating System

Windows

2

I’m in a similar predicament. My link for address verification didn’t work, it just takes me to the trader info page where I can’t upload the proof of address. When I try to upload it via https://support.fab.com, it doesn’t let me upload the PDF. I have contacted support via email and have been going back and forth without resolution. Honestly, all I need is an upload button that actually works for my PDF.

3

Hey folks!

Are you both still experiencing these issues?

Thanks!