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Perequisites failed!

I started the Epic Games launcher but an error occurred that the perequisties failed! How do I fix that error

Have you looked to see if there is anything in the log file?

Hi UnrealLover8888,

I’m sorry that you are having an issue with the Epic Games Launcher. In order for us to offer the best support, we have recently modified the process for how Epic Games can help troubleshoot your Launcher issue. Please visit http://help.epicgames.com/ for technical support, here you can find information and solutions for common issues, as well as a contact form if you still need additional assistance. Thanks!