Pending for over 10 days

Hi my 4th product post has been pending for 10 days now. All my previous products went threw within 48hours but this one seems stuck. I had to remove an image from the texture pack after getting a pdf saying it must be removed. I updated the files and made a new version of the product, submitted it and its just been pending now for 10 days … I emailed back the “Reply to this Email” Email but no response sofar … anyone have any ideas what I should do ?