Hi EGS Folks!
We are contacting you because we haven’t received our earnings from EGS from April to May of this year. The devportal is still showing “in progress” in the backend. So we would like to inquire about the reason for this.
Our organization’s information is as follow s:
Org Name：Darkwinter Software Limi ted
Org ID：o-hh4pjzcg88ce423yt4sbh4hmzb ut89
Many thanks!
Frank
Hey there @Frank_Luo1
We’re sorry to hear that your payout hasn’t been issued yet. To keep your details private, please submit a private case to our Partner Support team so they can investigate your issue further.
We hope this helps!
J
Hello, I am experiencing the same issue, but I have not received a response yet
Hey there @hkhalife123 ,
I’m sorry to hear you are also experiencing the same issue. If you have already submitted a private case but haven’t heard back, please let us know the case number so we can have someone from our Partner Support team look into it!
Hope this helps!
J