Hello, unfortunately I have not received the payment (ID EF688959). I can’t create a private request anymore either because the EOS support page won’t open anymore. The accounts-payable team also doesn’t respond to my last email. Please, could you please respond to me here or by email.
Hey there @Pine_Games ,
We’re sorry to hear that you are having issues with your payout. We see that you have an open private case with our partner support team that is currently being looked into. We understand the urgency in your request, but unfortunately, we do not have a timeframe for how long these cases take during the investigation process. We ask that you refrain from creating multiple cases about the same issue. Please let us know if you have problems responding to your open private case.