Payment issues when purchasing reality capture.

Hello, I would like to ask you how to solve this problem that when I export the model, it shows my name is invalid when I buy reality capture.

Hello Michael. I am sorry to hear about your problem. Could you post some screenshots so we can check the exact error message? I’ve tried to look up your epic games account, and there are no licenses or PPI credits assigned to this account.

You can also contact us at support@capturingreality.com