Hello, I want to ask you about the payment date for this month. I received the January payment on February 8, but this month I have not received the February payment yet. Who among you is like me? Why did they say that the payment is made every 30th of the month, but the payment has not been made?
If you earn more than 100$ for february, you will receive it on end of this month.
Note: the payment for jaunary on 8 feb was an exception due to a mistake/fix on their payroll system
Well, I don’t see how earlier issues related to December/January revenue share and payouts could possibly relate to this current month though.
Revenue from February should indeed be paid around now (March 7th at the earliest), and I too am surprised to have not gotten the initial email about it by now.
It was always a 30 days delay:
So earning is calculated at end of february and then payment is made at end of March.
Earning from March will be sent at end of April etc…
Well, assuming that it is correct, the quote you show is not conflicting with the concept of february earnings being paid at the beginning of march.
But this quote doesn’t seem to be representative of the current system anyways (and it is not even gramatically correct …) since it suggests that everyone would get a different payout day (day when 100USD is reached + 30), yet I don’t think that’s the case.
The following quote from the “Learn more about payouts” link is more clear and confirms your interpretation :
So indeed, if payout is normally supposed to happen 30 days after the end of a given month we’ll basically have a one month gap (no payout) this month because of the (exeptionally fast) Jan payout that occurred in early Feb instead of Feb 30th … a few days after the Dec payout (issued on Jan 30th). It makes sense.
There’s definitely some kind of issue going on ATM though (for me at least), as the February report isn’t being generated. Anyways, I suppose we’ll know soon.
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Indeed, the February payment should be disbursed toward the end of March.
Thanks for catching the less than clear and correct language in the tooltip - we’ll get it updated.
Understood, thanks for the follow-up.
I’ve also received a reply from support about the threshold counter seemingly being stuck at 0. According to support It is working as intended … by displaying 0 when the threshold is reached.
This is of course a minor issue, but this is (obviously) counter-intuitive as it makes one think that there is some issue with the account. It really should display something clear and explicit, along the lines of “100USD payout threshold reached for the month of xxx”.
FYI the February statement is seemingly still not accessible at this time (March 13th). But I don’t know if this is normal behavior or not.
FYI the February statement is seemingly still not accessible at this time (March 13th). But I don’t know if this is normal behaviour or not.
Yes this is normal, it will only be displayed after payout. So on first week of April.
Understood, thank you for these details !
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Thanks! I’ve shared that feedback with the team.