Packaging Zen Store Error

Development Platform & Builds
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Edit 1: I have made a new first person template project and was able to package that project, however I am still having the issue with my actual project. Interestingly every time I try to cook or package with Zen Store enabled my computer bluescreens, I haven’t had any crashing issues before this.

Hello,

I’m getting an error anytime I try to package my game in UE5.4 preview, it appears to be an issue with “Zen Store”.

UATHelper: Packaging (Windows): LogZenStore: Display: Zen project ‘ZombieGame.dc459c43’ already exists
UATHelper: Packaging (Windows): LogZenHttp: Error: Failed posting zen data (response 500) from prj/ZombieGame.dc459c43/oplog/EditorDomain. Response: HTTP/1.1 500 Internal Server Error Content-Type: application/octet-stream Content-Length: 0
UATHelper: Packaging (Windows): LogZenStore: Warning: Zen oplog ‘ZombieGame.dc459c43/EditorDomain’ creation returned success but not HTTP 201
PackagingResults: Error: Failed posting zen data (response 500) from prj/ZombieGame.dc459c43/oplog/EditorDomain. Response: HTTP/1.1 500 Internal Server Error Content-Type: application/octet-stream Content-Length: 0
PackagingResults: Warning: Zen oplog ‘ZombieGame.dc459c43/EditorDomain’ creation returned success but not HTTP 201

UATHelper: Packaging (Windows): LogInit: Display: LogZenHttp: Error: Failed posting zen data (response 500) from prj/ZombieGame.dc459c43/oplog/EditorDomain. Response: HTTP/1.1 500 Internal Server Error Content-Type: application/octet-stream Content-Length: 0
UATHelper: Packaging (Windows): LogInit: Display: LogZenStore: Warning: Zen oplog ‘ZombieGame.dc459c43/EditorDomain’ creation returned success but not HTTP 201

PackagingResults: Error: Unknown Error

I’ve tried turning off Zen Store in Project Settings, but keep getting the same result when trying to package my game. Any ideas on what might be causing this or how to fix it?

Thanks

2

For anyone else who runs into this issue here is how I fixed it:

  • Open the file BaseEngine.ini located at X:\Folder\Epic Games\UE_5.4\Engine\Config.
  • Search for the section labeled [Zen].
  • Change the value of AutoLaunch from true to false.
  • Save the file.
  • Navigate to the Engine\Binaries\Win64 directory within your UE5 installation folder.
  • Look for zenserver.exe and run it.
  • After launching, restart your project or the entire UE5 engine.