Packaged Project Not Responding (Win10 64-bit)

Development Platform & Builds
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1

Hey All,

I’m trying to package my project for the first time, and it cooks and packages without error. However, when I try to run the executable it comes up to a black screen and freezes there. Task Manager shows the program as not responding. The game log (I’m packaging in development mode) shows no errors. The last line of the log appears to be some sort of localization start up:

LogPackageLocalizationCache: Processed 30 localized package path(s) for 1 prioritized culture(s) in 0.000111 seconds

Things I’ve tried:

  • Double checked that I have a starting map set
  • Disabled Editor Scripting Plugin
  • Set Dx11 instead of Dx12
  • Enabling the setting which builds from scratch each time

I’m a little at a loss as I can’t find anything that gives a clue as to what’s actually going wrong. Any ideas as to where to look next are greatly appreciated!

Thanks!

2

log.log (39.4 KB)

I’ve attached the most recent log - It’s progressed to the next line (gameplaytagsmanager initialization)

Here is a look at the packaged executable running in VS. Does anyone know what some of these processes might be?

image
image1721×1109 79.1 KB

Any help is very much appreciated!

1 Like
3

Hey Did you managed to fix the problem?

4

I had the same problem, but I fixed it soon after I asked this, I messed up and turns out the project setting were not set correctly, I had to change the main game mode and set the map even on sever to the map I wanted to

5

i also have this problem, have you figured it out yet ?

6

Having same problem, packaged project not running, freezes and halts to “Not responding” state forever.

Last log is also same

LogPackageLocalizationCache: Processed {Amount} localized package path(s) for 1 prioritized culture(s) in {Amount} seconds.

7

Hello! The same problem here! But for my project it happens randomly. My executable either starts or freezes. UE version 5.0.3

8

I’m having a similar issue, though I am able to get past the black screen.

The game generally freezes during the camera’s Player Start push-in (presumably from world origin [0,0,0]). Normally I don’t notice this camera push-in, as it happens so quickly. But in this case, the game runs slowly until it freezes and stops responding.

Usually the camera push-in doesn’t quite arrive at the player start. Other times, I have input control of the pawn for only a few moments. Regardless, the game freezes, and the Win10 Task Manager indicates that the app is “Not Responding”.

This project (a large open world in WC) was updated from 4.27 to 5.3.1 (now using DX12).

I’ve attached the 5.3.1 log file, but here are some excerpts that I think might be relevant:

[2023.10.10-19.17.14:601][  0]LogRHI: Display: Encountered a new compute PSO: 1992897872
[2023.10.10-19.17.14:626][  0]LogRHI: Display: Encountered a new graphics PSO: 3396054539
[2023.10.10-19.17.14:630][  0]LogContentStreaming: Texture pool size now 1000 MB
[2023.10.10-19.17.14:637][  0]LogSlate: InvalidateAllWidgets triggered.  All widgets were invalidated
[2023.10.10-19.17.14:706][  0]LogRHI: Display: Encountered a new graphics PSO: 3590928978
[2023.10.10-19.17.14:721][  0]LogRHI: Display: Encountered a new graphics PSO: 2334890414
[2023.10.10-19.17.14:721][  0]LogRHI: Display: Encountered a new graphics PSO: 171619776
[2023.10.10-19.17.14:722][  0]LogRHI: Display: Encountered a new compute PSO: 36000004
[2023.10.10-19.17.14:722][  0]LogRHI: Display: Encountered a new compute PSO: 1496384869

The log also contains these errors:

LogWindows: Failed to load 'aqProf.dll' (GetLastError=126)
LogWindows: File 'aqProf.dll' does not exist

LogWindows: Failed to load 'VtuneApi.dll' (GetLastError=126)
LogWindows: File 'VtuneApi.dll' does not exist

LogWindows: File 'VtuneApi32e.dll' does not exist
LogWindows: Custom abort handler registered for crash reporting.

LogStreaming: Warning: Failed to read file 'B:/Game_Dev/_UNREAL/_PROJECT/_Builds/5.3/Windows/Cloud/IoStoreOnDemand.ini' error.

LogWindows: Failed to load 'WinPixGpuCapturer.dll' (GetLastError=126)
LogWindows: File 'WinPixGpuCapturer.dll' does not exist
PixWinPlugin: PIX capture plugin failed to initialize! Check that the process is launched from PIX.

After updating the RTX 3060 driver, I see these messages (following the PSO messages):

[PackagedProjectFreezes.log|attachment](upload://uqz597qxetD1wa5bGDZXY1XCPcs.log) (125.3 KB)

[2023.10.10-19.17.15:718][ 86]LogGarbage: Warning: TryCollectGarbage: forcing GC after 11 skipped attempts.
[2023.10.10-19.17.15:742][ 86]LogGarbage: Warning: 23.206400 ms for acquiring GC lock
[2023.10.10-19.17.15:749][ 86]LogStreaming: Display: 0.003 ms for processing 128 objects in RemoveUnreachableObjects(Queued=85, Async=1872). Removed 6 (4905->4899) packages and 7 (8076->8069) public exports.
[2023.10.10-19.17.15:753][ 86]LogUObjectHash: Compacting FUObjectHashTables data took   2.49ms
[2023.10.10-19.17.17:026][270]LogGarbage: Warning: TryCollectGarbage: forcing GC after 11 skipped attempts.
[2023.10.10-19.17.17:048][270]LogGarbage: Warning: 22.308000 ms for acquiring GC lock

My next step is let the packaged project run for an hour and see what finally (if anything) happens.

UPDATE: Immediately after posting this message, I tried to run the game and got this crash:

Assertion failed: IsValidCoord(InRenderCoord) [File:D:\build\++UE5\Sync\Engine\Source\Runtime\Landscape\Public\LandscapeRender.h] [Line: 510]

PackagedProjectFreezes.log (125.3 KB)

9

For anyone still reading this: Run As Administrator solved it for me.