Packaged metahuman project results in black screen and crash (UE 5.2.1)

Hi there,

I created a VR Project in UE 5.2.1 featuring two Metahumans. The project consists of a single level (selected in project settings as game default map). When I package the project for Windows and start the .exe I only get a black screen and the game window closes after few seconds. The project runs fine in the editor (VR Preview).

When I duplicate the map, delete the metahumans and package the project, the .exe runs fine.

The metahumans are controlled via a level sequencer. Packing the project with metahumans but without sequencer results again in a black screen and crash.

Any help or hint towards the right direction would be really helpful.

log without methuman:
Log_no_Metahuman.log (204.4 KB)

log with metahum:
Log_with_Metahuman.log (133.1 KB)

2 Likes

I’m also running 5.2.1 and have this exact issue. Any levels without Metahumans work fine in the packaged game. Any levels with Metahummans work in editor but once it’s packaged it’s just a black screen.

Same here :sob:

I just packed a thirdperson template with a Metahuman without any issue in 5.2.1.
Do you guys have a build log I can look at it ?

For me it just crashes without any log.

I should add the my project has been updated from 5.1 to 5.2 and I updated every metahuman to 5.2 version.

Well looks like you are missing some files from MetaHuman Plugin

1 Like

Thanks for the hint! If a disable the Metahuman Plugin (Version 2.0.0) the build seems to be working fine.

1 Like

I have the same problem and hope to get a solution
UE 5.2.1
metahuman 2.0.0
(Black screen and crash)

I just use the third person scene with a metahuman
third_person_metahuman_crash.log (331.0 KB)

Same issue, however, many suggest disabling the MetaHuman plugin for building works. It doesn’t compile the project for me if I disable it, it’s then missing references to subcomponents in common/faceBP. This makes metahuman useless for us in 5.2… anyone any ideas?

I also have the same problem - UE 5.2.1, Metahuman + Nvidia Omniverse via LiveLink
With Livelink enabled the packaging couldn’t be run at all.
With just Metahuman plugin I got a black screen game that just shows up a logo during loading and then crashes. No errors during compilation were noticed.

Is it generally possible to compile a project that would use Metahuman and Nvidia Omniverse connector? I’m building a chat bot using Audio2Face Streaming Audio that I wish to be pronounced by Metahuman. It looks possible only via UE Editor, but not a packaged fullscreen game. Any help is appreciated.

Hey guys, same thing for me, with metahuman my game crash and without MH, the game works perfectly ! I try to custom each material for metahuman’ parts like skin, clothes, but crash also ! The problem comes from skeletal meshes I guess ! By the way, my same setup works perfectly when I compile with UE 5.0 ! It is only since I work with UE 5.2 that MH crash my game !

Somebody fix that major error, maybe Epic’ team ! maybe should I buy any update on the epic store very expensive to fix this problem ??

Did anyone manage to resolve this issue?
I have removed the plugins but the issue persists with the black screen.
The program doesn’t crash just hangs on the black screen. No logs are output.

However, the game plays in the editor and on standalone.
When i play in the standalone in the logs i can see

[2024.02.12-11.31.36:589][ 0]LogNiagaraDebuggerClient: Niagara Debugger Client Initialized | Session: 5725086B44359DA0C3B3A3AE8C023BA6 | Instance: 2161BA784083CC1C5F8766B42CFDA217 (THEBEAST-14172).
[2024.02.12-11.31.36:791][ 0]LogCollectionManager: Loaded 0 collections in 0.000856 seconds
[2024.02.12-11.31.36:793][ 0]LogFileCache: Scanning file cache for directory ‘C:/Users/OneDrive/Documents/Unreal Projects/ProjectG/Saved/Collections/’ took 0.00s
[2024.02.12-11.31.36:794][ 0]LogFileCache: Scanning file cache for directory ‘C:/Users/OneDrive/Documents/Unreal Projects/ProjectG/Content/Developers/pdvor/Collections/’ took 0.00s
[2024.02.12-11.31.36:795][ 0]LogFileCache: Scanning file cache for directory ‘C:/Users/OneDrive/Documents/Unreal Projects/ProjectG/Content/Collections/’ took 0.00s
[2024.02.12-11.31.36:795][ 0]LogCollectionManager: Fixed up redirectors for 0 collections in 0.000003 seconds (updated 0 objects)
[2024.02.12-11.31.36:863][ 0]LogAudioCaptureCore: Display: No Audio Capture implementations found. Audio input will be silent.
[2024.02.12-11.31.37:291][ 0]LogUdpMessaging: Initializing bridge on interface 0.0.0.0:0 to multicast group 230.0.0.1:6666.
[2024.02.12-11.31.37:296][ 0]LogUdpMessaging: Display: Added local interface ‘192.168.50.25’ to multicast group ‘230.0.0.1:6666’
[2024.02.12-11.31.37:315][ 0]LogTcpMessaging: Initializing TcpMessaging bridge
[2024.02.12-11.31.38:325][ 0]LogConsoleManager: Skipping CVar r.Streaming.PoolSize=1000 while visiting another platform, because it was already visited with a higher priority
[2024.02.12-11.31.38:325][ 0]LogDeviceProfileManager: Going up to parent DeviceProfile
[2024.02.12-11.31.45:547][ 0]LogSkeletalMesh: Display: Waiting for skinned assets to be ready 0/1 (Cooper_FaceMesh) …
[2024.02.12-11.31.46:214][ 0]LogSkeletalMesh: Display: Waiting for skinned assets to be ready 0/1 (Danielle_FaceMesh) …
[2024.02.12-11.31.46:508][ 0]LogSkeletalMesh: Display: Waiting for skinned assets to be ready 0/1 (Jesse_FaceMesh) …
[2024.02.12-11.31.47:147][ 0]LogSkeletalMesh: Display: Waiting for skinned assets to be ready 0/1 (Malika_FaceMesh) …
[2024.02.12-11.31.47:323][ 0]LogSkeletalMesh: Display: Waiting for skinned assets to be ready 0/1 (Payton_FaceMesh) …
[2024.02.12-11.31.47:459][ 0]LogSkeletalMesh: Display: Waiting for skinned assets to be ready 0/1 (f_med_nrw_btm_jeans_nrm) …

And when the game is compile the logs only get to

[2024.02.12-09.27.10:622][ 0]LogNiagaraDebuggerClient: Niagara Debugger Client Initialized | Session: 7F6A108C433157EBF6BF88AB73033694 | Instance: 96EA085049B39B5B3975588117786051 (THEBEAST-35296).

My assumption it is has something to do with metahumans as it tries to load them which starts with this…

Display: Waiting for skinned assets to be ready 0/1 (Cooper_FaceMesh)

I’m using the latest version of UE5, and I have imported 5 metahumans using bridge, Everything works fine except when the project is packaged, there are no errors when packaging.

I have same problem with NO VR: unreal engine 5.2.1 + MH + A2F works in editor (including standalone run), BUT crashes (or closing without any exit log records) in compiled build.

still no response from Epic team ! shame on you ! metahuman plugin crash any game from UE5.2 ! Somebody in the Epic headquarter ? Maybe shoul I contact the epic store team !

Thank you for the suggestion. Your advice saved our project. we are making a VR 6D0F project on UE 5.2 with metahumans and we had this error. it is fixed now because of disabling the metahuman plugin.