Packaged game not loading in some case I open it

I’m packaged my project using unreal frontend with setting like this Preparing Unreal Engine Projects for Release | Unreal Engine 5.3 Documentation
But when I open the .exe file, It’s not load to level and not response when I click to the game windows, just black window, but when I end task it (with task manager) and open then close until a certain point the game load to the level
I realize that when the game can load to the level the task manager show It use 2GB ram and cpu load more 0%, but when It can’t it use blow 2GB ram and cpu 0% like the image below
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Please help me to fix this at least some thing I can workaround it