overlay issue

Hi, I’m trying to publish my game but I got the following issue during review.

Only when I try to launch to app through the epic launcher I can bring up the overlay with shift f3 and I can view my achievements.

What are the testers seeing?

How can I fix it if it works for me?

Game is: Journey Up

Hey there @SpinalJack,

We’d love to assist you in investigating this further. To keep your information private and secure, please submit a private case here: https://eoshelp.epicgames.com/s/?language=en_US.

Please provide as many details as possible about your issue! Let us know if you have any questions!

Thanks, and we look forward to assisting you!