Open sublevels crash

gustavorios2 · February 19, 2015, 2:57am

unreal crashes when I try to open any sublevel from my project

It is supposed to be like this? (since I can edit the sublevels opening the main level)

TJ_V · February 19, 2015, 6:37pm

Hi gustavorios2,

Which version of the editor are you using? Also, is this issue only reproducible in your project or can you also reproduce it in a new one as well?

gustavorios2 · February 19, 2015, 11:00pm

Unfortunately I could not reproduce on a new clean project

It’s worth to mention that the sub-levels from my project came from a big level (2gb) that I had to split in several pieces to be able to compile

TJ_V · February 20, 2015, 6:56pm

I have some more questions for you.

How is your project layed out? Are you using landscapes, landscape components, or is your levels just made up of static meshes (like a city)?
If you are using landscapes, were they imported from height maps?
What version of the editor are you using.
Could you post your Callstack, Log, and Dmp files. You can find direction on where to find the files in the link below.

gustavorios2 · February 20, 2015, 7:32pm

static meshes and lights inside blueprint actors. indoors gameplay. right now I only have some rooms.
no landscapes, the player will not see the sky
4.6.1
callstack, log, dmp files (I have cleaned the folder and tried to open the sublevel. these are the files generated)

thanks for the support! just say if you need any more files or info

TJ_V · February 23, 2015, 10:42pm

Hi gustavorios2,

It looks like this was the same error that we logged JIRA report UE-5778 in our tracking software. It has now been fixed as of the latest 4.7 Preview 8. Please feel free to test your project there or wait for the official 4.7 release, which should be quite soon. If you do decide to test it now, just make sure that you convert it as a copy and then post back here to let us know if it worked or not.

Cheers,

TJ

gustavorios2 · February 23, 2015, 11:11pm

awesome thank you!

gustavorios2 · February 28, 2015, 1:19am

Open sublevels still crash in 4.7.0 and 4.7.1

TJ_V · March 3, 2015, 11:41pm

Hi gustavorios2,

I’m sorry that the issue is still happening. Would you be willing to private message me a link over the Forums to download your project or a stripped down version of it that has the error?

gustavorios2 · March 4, 2015, 12:17am

sure! I’ll send to you in about 2 or 3 days
the project is kind of big right now for my internet so I have to strip it down to upload to you
thanks!